Shipping & Delivery

Shipping & Delivery

At MADIVE, every order is carefully prepared and packaged before being dispatched to you.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability, order volume, weekends, and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when available.

Delivery

Delivery times depend on your shipping destination and the shipping method selected at checkout. Estimated delivery times are provided as a guide and may vary due to carrier delays, weather, holidays, customs processing, or other circumstances beyond our control.

Order Tracking

Once tracking information is available, you can use the tracking link provided in your shipping confirmation email to follow your shipment.

You can also visit our Track Your Order page for additional assistance.

International Orders

For international orders, additional customs duties, taxes, or import charges may apply depending on the destination country. Any applicable charges imposed by local authorities may be the responsibility of the customer.

Delivery Issues

If your package arrives damaged, appears to have been tampered with, or you receive an incorrect item, please contact us as soon as possible with your order number and relevant photographs.

Customer Support

For shipping or delivery questions, contact:

support.madive@gmail.com

We’re here to help make your MADIVE experience seamless from checkout to delivery.